Friday, June 24, 2005

The status quo

I'm sorry for the lack of updates recently. A series of recent events has really taken any remaining fun out of my work, and I've been too busy or depressed to write. I can't really give specifics, because I feel that it might identify me or my company. Suffice it to say that I can't even appreciate the absurd anymore, and laugh through the anger, the way I used to. Instead, I just feel hollow and empty.

I guess the best advice that I can give all of you is that you should never trust a company that you work for. Regardless of mission statements, executive speeches, and corporate pep rallies, the company does not want to invest in you or provide a great opportunity for you. They don't care about you, or your family, or the community. The company is always interested in one thing -- profit. Most companies will ditch you if it would make them even a small profit, and if they think that they can get away with it without morale of other people falling -- because, heaven forfend, ruining someone's life shouldn't allow productivity to drop. Sure, there might be good people above you for now, but sooner or later there's going to be someone who figures out that they'll get a fatter bonus and an easier promotion by not being a nice guy.

Don't worry about me. I'm still employed and everything, but I'm just seeing my company go in an even worse direction than before. The joy is gone, and the warm fuzzy security that was on my short list of good things about this job is gone with it. The rage is gone, too, because I just don't care anymore. All that's left is just depression and resignation. Wherever I go, whatever I do, I'll just be a cog in the machine.

Sorry for the downer, folks.


At Fri Jun 24, 06:25:00 PM 2005, Blogger Miss Manager said...

Being a supervisor in a call center is possibly the most thankless, misunderstood jobs ever. You exist to please the bosses and agents (and customers), and as hard as you work you can't make any of 'em happy. It will eat away at your soul and when you look in the mirror (if you ever get a bathroom break, that is), you don't even know yourself. I don't have any answers, just wanted you to know you're not alone.

At Fri Jun 24, 07:15:00 PM 2005, Blogger thebossman said...

Sorry to hear your about your latest round of dissapointments. I guess we all wake up disillusioned at one time or another.

Just remember, at the end of the day you are only responsible for your actions, and the only thing of real imprtance is your spouse and your children!

At Sat Jun 25, 02:28:00 PM 2005, Blogger The Supervisor said...

I'm not married and I have no kids...

At Mon Jun 27, 06:44:00 AM 2005, Anonymous Master Foley said...

tis life
things have to go down before they can go up

At Mon Jun 27, 12:29:00 PM 2005, Blogger thebossman said...

At the end of the day your private life si the only thing important, the way you feel about yourself.

Don't sell out!

At Tue Jun 28, 08:55:00 AM 2005, Blogger fido said...

Here here, well said that man. Callcentres suck and blow at the same time.

At Tue Jun 28, 12:11:00 PM 2005, Blogger Sinned Often said...

Painful times will happen. Companies will screw you. Like you said.

However don't get down on yourself. You cannot build up these angry events into your thoughts. You must become peace, you must become calm.

If you fail at this you have lost and the company has won.

Just remember that you have friends and family that are wishing you the best.

Rage On my friend, Rage On,
Sinned Often

At Tue Jun 28, 02:50:00 PM 2005, Blogger CallGirl said...

I've been there. Unfortunately, I only learned not to trust when I was betrayed after 15 years with a company, so that they could replace me with a lower-paid worker.

That realization took the wind out of my sails, also, and sadly, I don't think I've been the same kind of employee since. Is a company going to fold because I don't give a hoot whether I work there or not? No, but eventually I think this kind of work ethic has to backfire on these corporations. Or maybe I'm still too optimistic to want to believe that this is truly the future of the American workforce.

Keep your chin up, your little 'family' here cares about you!

At Fri Feb 15, 12:33:00 AM 2008, Anonymous Anonymous said...

Just want to add, also being a callcentre worker as an agent, its a hellhole. Treated like crap both by the employer and the supervisors (sorry mate) and being stuck on the recieving end from the customers, and fed bullshit at all levels.

i feel exactly like some of these posts, hollow and empty, and its not helping my depression much either.

callcentres, especially american owned ones, are scum and should be avoided.


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